Terms and Conditions – UniFans

Effective Date of these Terms and Conditions: November 16, 2022

Welcome to UniFans (www.unifans.io)! For reference purposes, www.unifans.io and its web applications, mobile applications or applications on other platforms or devices shall hereinafter be collectively referred to as the “Website” in these Terms and Conditions. Users of the Website shall be collectively referred to as “Users” and individually referred to as a “User”.


UniFans operates as a membership platform, thereby allowing fans to subscribe to content provided by creators, and further enabling creators to be compensated for their provision of content by fans. UniFans seeks to ensure all Users benefit from an enriching experience while using, accessing or otherwise visiting the Website. In furtherance of this objective, it is necessary for all Users of the Website to understand their legal obligations and rights with respect to the Website. UniFans encourages Users to carefully review these Terms and Conditions as they govern Users’ usage of the Website, its content and all services offered on the Website. A User’s usage of the Website shall be conditional upon the User’s acceptance of these Terms and Conditions in full.


1. Introduction

 

1000353701 ONTARIO INC. owns and operates the Website. In these Terms and Conditions, 1000353701 ONTARIO INC. shall hereinafter be referred to as “UniFans”. 


The Website allows content creators (hereinafter collectively referred to as the “Creators”, and each, a “Creator”) to upload Content (as further defined) and obtain compensation for such Content, as paid by way of subscriptions purchased via coins by subscribers or fans on the Website (hereinafter collectively referred to as the “Fans”, and each, a “Fan”). For reference purposes, when used in these Terms and Conditions, the term Users shall include all users of the Website, including both Creators and Fans


 “Content” shall refer to all content posted, shared, uploaded and published by Creators on the Website, including, without limitation, articles, novels, illustrations, comics, podcasts, videos, images, text, scripts, graphics, interactive features, and other materials.


The following sections in these Terms and Conditions relate to liability, disclaimers and dispute resolution, and should be carefully reviewed prior to using the Website:

  • (1) Warranty Disclaimers;
  • (2) Limitations and Exclusions of Liability;
  • (3) Dispute Resolution.

2. Application of These Terms and Conditions


Upon accessing, visiting or using the Website in any way, the User shall be bound and governed by these Terms and Conditions, in their entirety. These Terms and Conditions shall be binding and applicable to all Users of the Website. 


A User’s usage of the Website shall be construed as the User’s acceptance of these Terms and Conditions. If a User does not agree with these Terms and Conditions, even partially, such User should refrain from accessing, visiting or using the Website.


4. USER ACCOUNTS


To access the Website and upload Content and/or purchase coins and subscription(s) to a Creator’s Content, each User shall be required to create a user account on the Website (hereinafter referred to as the “User Account”). 


To create a User Account, the User shall provide its current and valid email address. The User Account may be secured by a password. The password to the User Account should remain confidential and personal to the User. 


In case of any security breach or compromised password, please notify UniFans by sending an email or selecting the appropriate option on the Website.


4.1 Provision of Information


Upon creating a User Account on the Website, the User confirms that all information provided by the User on the Website and as part of the User Account is true, complete and current. The User further confirms that it has not had a User Account on the Website that was terminated or suspended by UniFans in the past. Lastly, the User warrants that it shall not transfer its User Account, or sell, lease, lend, or assign it to a third party.

4.2 Responsibility for User Accounts


Each User shall be responsible for all acts, content, and omissions arising out of or relating to its User Account. The User shall be held liable for any purchases and charges incurred by or using its User Account.


While UniFans has implemented strict security measures, UniFans is unable to guarantee that User Accounts shall be fully secure and protected against unauthorized access at all times. Consequently, the User shall assume all risks associated with its communications, exchanges, usage, uploads or actions on or using its User Account as well as the User’s provision of personal information.


4.3 Termination 


UniFans reserves the right to revoke or terminate a User Account if the User has acted in a way that is contrary to these Terms and Conditions. All ongoing provisions of these Terms and Conditions shall remain applicable and binding, even following the termination of the User Account, including provisions relating to intellectual property, disclaimers and warranties, and limited liability.


.Users acknowledge and agree that if UniFans terminate a User’s User Account, the User shall waive any resources or claims the User may have against UniFans. The User further releases UniFans from all liability in connection with the termination of the User Account.


5. Creators


5.1 Verification of Creator


While UniFans may, at its discretion, verify the Creator’s identity prior to permitting the Creator to upload Content and offer subscriptions on the Website, Unifans shall be under no obligation to do so. Upon UniFans’ approval of the Creator, the Creator shall be granted access to specified tools targeted to Creators as provided on the Website, thereby allowing the Creator to publish Content on the Website, and receive compensation for subscriptions to such Content.


5.2 Subscription Packages and Provision of Content


The Creator shall be responsible for providing a thorough and accurate description of the Content to be provided as part of a subscription package. The Creator may not delete a membership plan if Fans have already subscribed to such plan. The Creator shall ensure the Content published as part of a subscription package complies with the descriptions provided by the Creator. The Creator shall remain reasonably available to respond to Fan inquiries, requests and questions.


 Creators shall be responsible for publishing, posting and updating Content on their home page on an ongoing basis according to a predetermined frequency. The Creators shall ensure the Content uploaded and published complies with the requirements set forth in these Terms and Conditions.


5.3 Creators’ Compensation


Creators shall benefit from the full discretion to set the pricing for subscriptions to their Content on the Website. Creators shall then be entitled to receive ninety-five percent (95%) of the subscription income, acknowledging UniFans shall retain a five percent (5%) service fee.


 Creators acknowledge that to withdraw funds, Creators shall be required to proceed by way of a third party service platform, which may charge an additional withdrawal fee based upon the withdrawal method and the currency of the withdrawn amount.


All compensation for subscriptions paid by Fans on the Website shall be paid to the Creator without UniFans withholding any taxes. The Creator shall be solely responsible for and shall make proper and timely payment of applicable income and other taxes imposed on payments received, such as the Creator’s income tax and self-employment tax.


UniFans reserves the right to withhold any compensation due to the Creator, in full or in part, if: (i) the Creator breached any provision of these Terms and Conditions, (ii) the Content provided by the Creator is illegal, unlawful or inappropriate, or (iii) UniFans has reason to believe the Creator violated these Terms and Conditions. Insofar as reasonably practicable, UniFans shall notify the Creator of the withholding and the reason to support such withholding. UniFans may release the withheld portion of the Creator’s compensation once the issue has been resolved by the Creator to UniFans’ full satisfaction.

6. FANS


Fans shall have the option of purchasing a monthly subscription to one (1) or more Creators’ pages and Content. Fans may also purchase a permanent subscription, which shall be in effect indefinitely. Unless the Creator has granted its prior written consent, the Content may not be shared, distributed or otherwise distributed by the Fan. The Fan thereby agrees to use the Content solely for personal purposes, and not for business or commercial reasons.


The monthly subscription to a Creator’s Content shall be paid by the Fan by way of coins sold on the Website. The coins shall serve as currency to make purchases on the Website. The Fan may proceed with recharging coins available to make additional or further purchases on the Website
.

7. Content


All Content published on the Website shall be relevant, appropriate, current and thorough. Unless otherwise specified by UniFans in advance, Content may relate to any field, without restriction, provided it complies with these Terms and Conditions. Nonetheless, UniFans encourages Creators to publish Content consisting of articles, novels, illustrations, comics, cosplay images, podcasts and game mods.

UniFans does not accept Content that constitutes or is:

  1. Highly provocative and disgust-inducing or inappropriate violent or cruel expressions.
  2. Glorification of extreme ideologies, self-harm or anti-social behaviors.
  3. Glorification of discrimination based on race, belief, occupation, gender, religion, etc.
  4. Glorifies or encourages activities similar to cult-like religious activities or excessive political activities.
  5. Violation of others' privacy, insulting or defaming others, infringing on others' legal rights.
  6. Infringement on others' reputation rights, portrait rights, intellectual property rights, trade secrets, and other legal rights.
  7. Infringement on the legitimate rights or harm to the physical and mental health of minor users.
  8. Otherwise unsuitable or problematic, as determined by UniFans.


7.1 Liability for Content


Creators shall be solely responsible for any Content they publish on the Website. Creators shall be responsible for publishing Content that constitutes their own intellectual property. If the Content is not the uploading Creator’s property, the uploading Creator shall be required to obtain all necessary consents and permissions to post such Content prior to its publication.


 Creators shall further be responsible for taking all necessary precautions to ensure the Content published does not violate any third party rights or any intellectual property laws. A Creator may be held personally liable if the Content published by the Creator violates these Terms and Conditions or any third party right.


 
7.2 License to Content 


Creators hereby grant UniFans and its affiliates a nonexclusive, worldwide, perpetual, irrevocable, royalty-free and transferable license to use, publish, distribute, modify and commercialize any Content published on the Website, in any and all media or form of communication whether now existing or hereafter developed, without obtaining additional consent, and without restriction.


 UniFans reserves the right to edit, delete, or remove Content for any reason UniFans deems proper or appropriate, at its sole discretion.


7.3 Content Disclaimers 


Any opinions or views elaborated in the Content may not reflect UniFans’ views or opinions. The opinions or views elaborated in the Content shall remain the views of the uploading Creator. UniFans may not provide any guarantees as to the identity of the Creators or the veracity of the Content.


 UniFans cannot offer any guarantees with respect to the legitimacy, suitability, integrity or quality of the Content published on the Website. Considering the Content shall be uploaded by Creators, UniFans declines all responsibility for Content published on the Website. UniFans declines all liability if the Content: (i) violates applicable laws, (ii) is of poor quality, (iii) is unlawful, illegal, defamatory or otherwise distasteful, (iv) contains errors or is otherwise inaccurate, or (v) infringes any provision contained in these Terms and Conditions.

8. Subscriptions


8.1 Subscription Price and Payments


As a membership platform, the Website allows Fans to subscribe to a Creator’s page and Content. The pricing for a subscription to the Creator’s Content shall be determined by the Creator. The pricing shall consist of a recurring monthly fee to gain ongoing access to the Creator’s Content. Users acknowledge that the price shall be set by the Creator and as such, the prices per subscription may vary based upon the Creator. 


Every Fan shall be responsible for verifying the price of the subscription, the Content provided by the Creator and the Creator’s page on the Website prior to making the corresponding payment. 


The payments for subscriptions shall be made by way of coins, which shall be available for purchase on the Website. Coins may be purchased on the Website for a specific price, as listed on the Website, and a User may recharge its coins by paying the applicable pricing. Any recharged coins may not be re-cashed or transferred to other Users by the purchasing User. 


Payments for coins may be made directly on the Website using a credit card or other authorized means of payment, such as PayPal, Alipay, or Crypto wallet. UniFans shall not safe or store Users’ payment information. In consideration thereof, Users shall be required to submit their payment information every time they make a purchase of coins on the Website.


Unless otherwise indicated, the prices of subscriptions are exclusive of any taxes and duties. Each Creator shall be responsible for paying income taxes by themselves. 


Subscriptions must be prepaid. UniFans accepts payments by coins exclusively. Users acknowledge that the subscription fee shall include a Website service fee, consisting of five percent (5%) of the total subscription fee. Moreover, Users shall be charged a processing fee of two and nine tenths percent (2.9%) and three cents ($ 0.3) on the total amount of the purchase by the third party payment processor. 


Users acknowledge that additional fees may be charged by Unifans’ payment processor, Stripe. The fees charged by Stripe are detailed on Stripe’s website (
https://stripe.com/en-ca/pricing#pricing-details). Such fees include, without limitation, 0.5% for manually entered cards as of November 10, 2022, 0.6% for international cards, and 2% if currency conversion is required. Such fees may be subject to change.


8.2 Refunds


Please note that UniFans does not offer refunds for subscriptions purchased. All subscriptions paid by coins made on or via the Website are final and may not be refunded to the Fans. Nonetheless, under exceptional circumstances, UniFans may refund a User for any unused coins purchased on the Website.


8.3 Subscription Cancellations


Fans may cancel a subscription renewal, at any time, by selecting the unsubscribe option on the Website. A Fan’s subscription renewal shall be cancelled as of the expiration date of the original subscription, unless otherwise specified in the cancelation confirmation provided by UniFans. Once a Fan’s subscription renewal is effectively cancelled, the Fan shall no longer benefit from access to the corresponding Creator’s Content. Unless otherwise indicated, the Fan shall still be able to use and access its User Account, even if the Fan no longer benefits from a subscription. 


The Fan may recharge its subscription at any time by making the appropriate purchase using the Website’s coins.

9. Prohibited Conduct



Users shall be responsible for all conduct, actions and omissions relating to their usage of the Website and the Content. Users agree not to use the Website to breach any applicable international or local law, government order, regulation or policy. Moreover, Users may not impair, interfere with or damage the Website, its servers or any portion thereof in any way. As such, Users are prohibited from sending or transmitting harmful components or viruses on the Website. 

Further, Users agree not to engage in unlawful or illegal, fraudulent, malicious or otherwise discriminatory conduct, or encourage others to use the Website for such illicit purposes. Users may not impersonate other Users, individuals, or companies on the Website. Users may not collect personal data or other information from Users unlawfully. In addition thereto, Users may not gain access to Content using any unauthorized means or technology, or by bypassing UniFans’ policies and measures


.Users acknowledge that there are a number of obligations applicable with respect to the usage of the Website, the provision of the Content and correspondences between Users. Users may engage in communications on the Website after having read and understood these Terms and Conditions in their entirety. Users further agree to comply with Internet safety guidelines and standards.


 Users may be held personally responsible for their failure to comply with these Terms and Conditions, and UniFans’ guidelines and standards. Further, Users agree that UniFans may, without liability and without penalty, revoke a User’s right to use the Website if the User breached or attempted to breach any obligation in these Terms and Conditions.

10. CONTENT MONITORING AND LEGAL ENFORCEMENT


10.1 Disclaimers regarding the Content


UniFans shall review all Content prior to its publication by its Creator on the Website. Notwithstanding UniFans’ review, UniFans provides no guarantees as to the Content published on the Website. The Creators shall be solely responsible for any Content they upload, share, send or otherwise transmit on the Website. Users acknowledge that UniFans shall not be liable for any infringing, objectionable or otherwise problematic Content. 


10.2 Content Removal


Users may report any questionable or infringing Content to UniFans by way of email or on the Website. UniFans shall then proceed with verifying the reported Content and corresponding Creator’s compliance with these Terms and Conditions. Users acknowledge that UniFans shall not be required to remove Content that has been reported by a User.


UniFans reserves the right to remove any Content that infringes these Terms and Conditions, any legal obligation or if UniFans determines it would be preferable to do so due to the nature of the Content, as determined by UniFans at its discretion.


10.3 Infringement and Legal Resources


UniFans reserves the right to apply sanctions against any User who infringes these Terms and Conditions or applicable laws. Such sanctions may include the removal of the infringing User’s account on the Website, suspending or terminating a User’s access to the Website, reporting conduct to the appropriate authorities, and instituting appropriate legal resources, without limitation, the whole without liability to the infringing User.

11. DISCLAIMERS AND LIMITED WARRANTIES


11.1 Risks Associated with File Downloading or Accessing


Users acknowledge that any files downloaded or transmitted via the Internet are never fully secure. As such, UniFans is unable to guarantee or warrant that all files, Content and information accessible on the Website shall be free of harmful components. Users further acknowledge that no website, including the Website operated by UniFans, is fully protected against attacks, hacking, intrusion and unauthorized interference. 


In consideration thereof, UniFans encourages Users to implement safety and security measures to protect their personal information from unauthorized access and attacks. Such measures may include maintaining an active antivirus protection, securing data on an external drive or on a server external to the Website. Users understand that UniFans shall not be responsible for any damage or loss caused to the device used by the User to access the Website. 


11.2 No Warranties


The Website and the Content provided thereon shall be offered “as is” basis and “as available”, without warranties of any kind. UniFans shall not provide any of the following implied warranties with respect to the Website and the Content: implied warranties of title, non-infringement, and fitness for a particular purpose, and warranties implied by any course of performance or usage of trade. UniFans cannot guarantee the Website and its Content shall meet Users’ needs or expectations.


12. PRIVACY POLICY AND PERSONAL INFORMATION


UniFans’ Privacy Policy, as published on the Website, is expressly incorporated in these Terms and Conditions by reference. Personal information provided on the Website shall be governed by the terms of the Privacy Policy. The Privacy Policy shall detail how UniFans collects, uses, stores and handles personal information and data obtained from the Website.

13. LIABILITY


13.1 Technical Issues


Technical issues may delay, suspend, terminate or completely prevent access to the Website. UniFans shall not be liable for any loss, damage or harm caused by the Website or its Content. Further, UniFans disclaims liability for: (i) any issue affecting UniFans’ servers, including unauthorized access to personal information and data; (ii) any service interruptions; and (iii) a virus or other harmful component impairing the Website or the User’s device.


 Users acknowledge that UniFans shall not be responsible for interruptions of service affecting the Website, including but not limited to power outages, system failures or other interruptions which extend UniFans’ reasonable control.


Despite UniFans’ intention to use reasonable efforts to correct issued or defects, UniFans cannot guarantee that issues or defects shall be corrected in a timely manner or corrected at all. Considering the risks associated with online activity, UniFans cannot guarantee that the Website shall be free of harmful components, such as viruses. In consideration thereof, each User agrees that its usage of the Website and the Content shall be at the User’s sole risk and expense.


13.2 Exclusion of Damages


To the extent permitted by applicable law, UniFans excludes its liability for any losses and damages arising out of or in connection with the Website and the Content, the User’s access, inability to access and/or usage of the Website and the Content, including but not limited to direct, indirect, general, special, punitive, incidental damages, lost profits, lost revenue, lost business and anticipated earnings. This exclusion of liability shall apply even if UniFans was advised of the possibility of such damages.


13.3 Remedies


If any User of the Website does not agree with these Terms and Conditions or is otherwise dissatisfied with the Website and its Content, the User’s sole recourse shall be to cease using the Website. The User may also cancel its subscription to the Website’s Content.


To the fullest extent permitted by applicable law, UniFans’ aggregate liability shall not exceed the sum paid by a Fan a subscription in the two (2) months preceding the event giving rise to the liability.

14. INDEMNIFICATION


The User agrees to indemnify and hold UniFans, its agents, employees, officers, and affiliates harmless from and against all losses, damages, liabilities, costs and expenses in connection with any claims, actions, proceedings, investigations, loss, fines, penalties, fees, charges, damages, or suits brought by a third party, arising out of (i) the User’s usage of the Website; (ii) the User’s negligence, recklessness or intentionally wrongful act(s), (iii) any breach of any covenant, agreement or obligation of the User under these Terms and Conditions; (iv) any incorrectness in a representation or warranty made by the User in connection with these Terms and Conditions; or and/or (v) the User’s execution or non-performance of its obligations under these Terms and Conditions. The User’s indemnification obligations towards UniFans shall not apply in case of fraud or gross negligence committed by UniFans.


If UniFans shall, without fault on its part, be made a party to any litigation commenced by or against a User, then the User shall protect, indemnify and hold UniFans harmless and shall pay all costs, expenses and reasonable legal fees incurred or paid by UniFans in connection with such litigation.

 

15. GOVERNING LAW


These Terms and Conditions shall be governed by and interpreted and construed in accordance with the laws of the province of Ontario (excluding any conflict of law provisions, which might refer such interpretation to the laws of another jurisdiction). These Terms and Conditions shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods.

16. DISPUTE RESOLUTION


All disputes arising out of or relating to these Terms and Conditions (each, a “Dispute”) shall be governed according to the terms of this Section.


 
16.1 Jurisdiction of the Courts


Except for those submitted to arbitration, Disputes shall be submitted to the exclusive jurisdiction of the competent courts located in the province of Ontario (Canada). The User hereby submits to the jurisdiction of the courts located in the province of Ontario.


 The following types of Disputes may be brought before the competent courts located in the province of Ontario: (i) any Dispute seeking an injunction or other equitable relief, or (ii) to enforce the rights and obligations set forth in these Terms and Conditions. All Disputes relating to matters other than the foregoing shall be handled by arbitration.


16.2 Arbitration


Except as specified in these Terms and Conditions, Disputes shall be referred to binding arbitration. Disputes shall be handled by arbitration administered in accordance with the standards set forth by the Rules of Conciliation and Arbitration of the International Chamber of Commerce. The arbitrator shall benefit from the full authority to resolve the Dispute.


Unless otherwise agreed between the User and UniFans, the place of arbitration shall be in the city of Toronto (province of Ontario). Each party shall bear its own costs and fees, including administrative costs and arbitrator costs, for participating in the arbitration.


 
16.3 Waivers to Jury Trial and Class Actions

 

All Users waive their right to a jury trial in any litigation or arbitration proceedings commenced in connection with these Terms and Conditions, the Website or the Content. All claims shall be brought in the User’s individual capacity, and not as part of a class action or another party’s claim. 


16.4 Time Frame


Any claim or Dispute relating to these Terms and Conditions, the Website or the Content shall be introduced within one (1) year of the event giving rise to the claim. Any claim or Dispute introduced after the one (1) year term shall be barred.

17. GENERAL PROVISIONS


17.1 Entire Agreement


These Terms and Conditions, together with other documents to be delivered hereunder, constitute the entire agreement between UniFans and the User pertaining to the subject matter of these Terms and Conditions and supersede all prior agreements, negotiations and discussions, both oral or written. 


No supplement, modification or amendment to these Terms and Conditions and no waiver of any provision of these Terms and Conditions shall be binding unless executed by a duly authorized representative of UniFans in writing. 


17.2 Severability


Any section or subdivision of these Terms and Conditions which is, or becomes, illegal, invalid or unenforceable shall be severed from these Terms and Conditions, and shall be ineffective to the extent of such illegality, invalidity or unenforceability. The severability shall not affect or impair the remaining provisions of these Terms and Conditions.


17.3 Force Majeure


Notwithstanding anything to the contrary contained in these Terms and Conditions, if UniFans is delayed, hindered in or prevented from the performance of any term or act required hereunder by reason of strikes, labor troubles, power failures, governmental acts or regulations, riots, acts of God, any other Force Majeure event or other reason which is not the fault of UniFans, then the performance of such obligation or act shall be excused during the Force Majeure event. 


UniFans shall be entitled to perform such obligation or act within the appropriate time period after the expiration or termination of the Force Majeure event. 


17.4 Revisions to these Terms and Conditions


UniFans may modify, amend, update or change these Terms and Conditions at any time at UniFans’s discretion. The most recent version of these Terms and Conditions shall be published on the Website.


Any modifications or revisions to these Terms and Conditions shall be binding as of the date specified in the Terms and Conditions or as of their publication on the Website, whichever is earlier. Any usage of the Website following the publication of the revised Terms and Conditions shall be construed as the User’s agreement to be bound by the revised Terms and Conditions.


17.5 Assignment


UniFans may assign all or part of their rights and obligations hereunder to any person, entity, business or company, without requiring consent. The User may not assign all or part of its rights and obligations hereunder to any person, without the prior written consent of UniFans. Any assignment in violation of the foregoing shall be null and void.


17.6 Waivers


No waiver of any of the provisions of these Terms and Conditions shall be deemed or shall constitute a waiver of any other provision (whether or not similar) nor shall such waiver constitute a continuing waiver unless otherwise expressly provided.


If UniFans refuses or neglects to require the performance of an obligation specified in these Terms and Conditions, this shall not serve as a waiver of UniFans’ rights. Further, if UniFans delays or does not exercise any right granted pursuant to these Terms and Conditions, this shall not operate as a waiver of UniFans’ rights.


17.7 Notices


Any notice, consent, authorization, direction or other communication required or permitted to be given under these Terms and Conditions shall be in provided writing and shall be delivered by overnight express mail, similar telecommunications device or by email (with confirmation of receipt option). Emails addressed to UniFans may be sent to the following address:

info@unifans.io  unless another email address has been specified by UniFans. 



17.8 Permission to Email


Users acknowledge and agree that UniFans may send emails regarding these Terms and Conditions, the Website, the Content and any matters contemplated under these Terms and Conditions. Users are required to provide UniFans with their current and valid email address. In consideration thereof, any emails sent by UniFans to the email address provided by the User shall be deemed properly transmitted and effective.


17.9 Status of the Parties


Nothing in these Terms and Conditions shall be construed to constitute the User as an agent, employee, or joint venturer of UniFans. UniFans shall operate as an entity independent from the Users. These Terms and Conditions shall not establish an employment relationship, franchise, joint venture, agency or partnership of any kind between the User and UniFans.


17.10 Successors and Beneficiaries


All rights and liabilities herein given to or imposed upon the Users and UniFans shall bind and inure to the respective heirs, successors, administrators, executors and assigns of the User and UniFans. All successors shall be jointly and severally bound by these Terms and Conditions. 


These Terms and Conditions shall not confer any rights upon any person or entity, except for the parties to these Terms and Conditions, namely the User and UniFans.


17.11 Comments and Inquiries


UniFans invite all Users to send questions, inquiries, feedback and comments regarding the Website or these Terms and Conditions. Any such questions, inquiries, feedback and comments may be transmitted to UniFans by email or on the Website. Upon UniFans’ receipt of any inquiry from a User, UniFans shall perform the necessary verifications, if required. Certain inquiries may require extensive research or verifications, which shall delay UniFans’ response time. UniFans shall employ reasonable efforts to reply to inquiries, however UniFans shall only be responsible for providing information that is reasonably available. As such, the User agrees to fully release UniFans from liability in connection with a delayed response or incomplete reply to the User’s inquiry.


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